Shipping Policy

Welcome to Mavero! We are committed to delivering your skincare products safely and quickly across India.

Order Processing

• All orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a tracking link via SMS or email.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery times may vary during high-demand periods, festivals, or due to courier delays.

Shipping Charges

• Free shipping may be available on selected offers or minimum order values.
• Standard shipping charges (if applicable) will be displayed during checkout.

Order Tracking

After dispatch, customers will receive tracking details to monitor shipment status in real time.

Delayed or Lost Packages

If your order is delayed beyond the expected timeline or marked delivered but not received, please contact us within 48 hours of the delivery update.

Incorrect Address

Please ensure your shipping address and phone number are accurate. Mavero is not responsible for delays or losses caused by incorrect customer information.

Damaged Package

If your package arrives damaged:

• Record an unboxing video immediately.
• Contact us within 24 hours with photos/videos for assistance.

Contact Us

For shipping-related support, contact us at: